Shipping policy

Shipping Rates and Times:

FREE Shipping on most orders over $200*

• Standard Shipping (4-10 Business Days) 
• Flat Rate Ground (1-4 Business Days*) 
• Priority Mail (1-3 Business Days*) 

*Some Conditions Apply* On heavy and oversize shipments such as Electric Outboards, aluminum framing kits, boat carpet, etc. being sent to the Rocky Mountains & West Coast there can be up to $35 oversize shipping charge. EPropulsion Electric Motors and Batteries may have a minimum $199 shipping fee due to oversize, hazmat or truck freight requirements.

Some items may be stocked in a remote warehouse, and will take additional time to reach our customers. Shipping timeline will be noted on specific items.

All Free Shipping will be send Standard. You may upgrade to Ground or Priority in certain cases depending on the items ordered.

All aluminum kits and parts require a return shipping adjustment to refund due to size & weight. All International Orders are Final Sale*

Damage Policy:

We understand that unexpected damage can occur during shipping. If you receive a damaged item, we've got you covered within the 7-day window. For your convenience, we provide a pre-paid label for a hassle-free return. You have the flexibility to opt for a replacement or receive a full refund. Some exclusions apply on oversized or large items such as Boats, Kayaks, and Lithium Batteries which are covered under shipping insurance. Specifics will be listed with individual products. 

Should you have any further questions or require assistance, our team is here to help. Feel free to reach out to us via email at natescustomboats@gmail.com or Contact@TBNmidwest.com or by calling 309-231-3365. Your satisfaction is our priority.